How do I start a return?

< 1 min read

To request a return, please contact our Customer Care team at info@yourbeautygems.com within 30 days of delivery.

Please include your order number, the item(s) you would like to return, and the reason for your return.

Once your return request has been reviewed and approved, we’ll provide the correct return address and return instructions.

Please do not send your return to the original shipping address shown on your package. Returns sent without prior authorization or to an incorrect address may experience delays or may not be processed.